Terms & Conditions

YOUR BOOKING

Low Season Deposit: $200 or the full cost of the booking, whichever is the lesser is required at the time of booking.

High Season Deposit: $300 or the full cost of the booking, whichever is the lesser is required at the time of booking.

Deposit paid by credit card will be charged against the card at the time of booking.

Balance: This office will make payment on the credit card supplied on the day of arrival unless notified otherwise prior to arrival day

CANCELLATIONS

Please Contact Palmerston Tower Directly

Low-Mid Season Cancellation: 5 days or more notice given before arrival date a refund of the amount paid less $40 administration fee. 5 days or less notice given before arrival date: NO REFUND unless the apartment has been re-let for the total period of the original booking. An administration fee of $40 will also apply.

High Season Cancellation: 14 days or more notice given before arrival date a refund of the amount paid less $40 administration fee. 14 days or less notice given before arrival date: NO REFUND unless the apartment has been re-let for the total period of the original booking. An administration fee of $40 will also apply.

Not Showing up for reservation NO REFUND

THE FINE PRINT

All clients under the age of 18 must be accompanied by a parent/guardian.

The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in. Please note that guests are required to present a valid photo ID upon check in. Please note MasterCard and Visa accepted. Please note that all apartments are individually furnished and the photos are presented as a guide only.

Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period